Terms of Service

 

Welcome to SUMOVA! These Terms of Service ("Terms") govern your use of our website located at sumovaofficial.com (the "Site") and the purchase of any products from our online store. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Site.

Acceptance of Terms

By using this website or making a purchase, you agree to these Terms of Service and any other policies or terms incorporated by reference. These Terms apply to all users of the Site, including but not limited to browsers, vendors, customers, and merchants.

Products and Pricing

- All products listed on our Site are subject to availability.
- We reserve the right to modify, discontinue, or update the products we offer at any time without prior notice.
Prices for our products are subject to change without notice. We do our best to ensure that product descriptions and pricing are accurate, but errors may occur.
- All product prices are listed in CAD, and taxes (such as sales tax) will be added at checkout as applicable by local laws.

Orders and Payment

- You agree to provide accurate, current, and complete information when placing an order. If you provide inaccurate or incomplete information, we reserve the right to cancel or refuse your order.
- Payments for purchases can be made via the payment methods provided on our checkout page, including Visa, Mastercard, American Express, Discover, Diners Club, Apple Pay, Interac, Google Pay, Shop Pay.
- You acknowledge and agree that we are not responsible for any errors in the payment processing or issues related to your payment method.

Shipping & Delivery

- We currently only ship to Canada.
- We aim to ship orders within 8-15 business days. Delivery times may be affected by factors such as customs, weather conditions, and carrier delays.
- We are pleased to offer free shipping on all orders, with no additional shipping costs applied at checkout.

Returns and Refunds

- We accept returns within 48 hours of receiving your order.
- To initiate a return, please contact us at sumovaofficial@gmail.com with your order number and reason for return.
- Refunds will be processed to the original payment method once the returned items are received and inspected.

Account Information and Security

If you create an account with us, you are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately of any unauthorized use of your account or password.

Intellectual Property

- All content on our Site, including text, images, logos, graphics, and designs, are owned by or licensed to SUMOVA and are protected by intellectual property laws.
- You may not use, reproduce, or distribute any of our content without express permission.

User Conduct

By using this Site, you agree not to:
- Use the Site for any unlawful purpose.
- Violate any local, state, or international laws.
- Engage in any activity that could harm the functionality or security of the Site or interfere with other users access to the Site.

Limitation of Liability

To the fullest extent permitted by law, SUMOVA shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site, including but not limited to loss of profits, loss of data, or personal injury.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Canada, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Toronto to resolve any legal matters arising from these Terms.

Changes to Terms

We reserve the right to modify or update these Terms at any time without prior notice. The updated Terms will be posted on this page, and the "Last Updated" date will be revised. Please review these Terms periodically to stay informed about any changes.

Contact Information

If you have any questions or concerns regarding these Terms of Service, please contact us at:
sumovaofficial@gmail.com